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Check-in and check-out information

You can check in from 3 p.m. onwards.

After checking out the previous guests, we immediately prepare your accommodation for your stay. Check-out time is no later than 11:00 a.m. so that we can carefully prepare everything for the next guests between 11:00 a.m. and 3:00 p.m.

Sometimes there is no check-out on the day of your arrival, so earlier check-in is possible. However, please note that this can never be done before noon. Feel free to contact us on the day to discuss options.

Please notify us about 15 minutes before your arrival so we can make sure someone is there to personally welcome you and hand over the key.

📞 Phone number: +30 6906 427 422

The combination of travel services offered to you constitutes a travel package within the meaning of the Package Travel Directive (EU) 2015/2302 This means that you are entitled to make claims under all EU legislation applying to travel packages.

In order to meet its statutory obligation to provide a guarantee, [Name of organisation] uses VZR Garant for all travel packages. VZR Garant is a recognised guarantee scheme.

If Orange Apartments should become financially insolvent before the end of your booking, VZR Garant will, depending on the situation, ensure that you get your booking payment back, are able to continue with your booking, or are repatriated. You can find the terms of the guarantee scheme on the VZR Garant website(www.vzr-garant.nl).

Orange Apartments has therefore protected itself against insolvency through VZR Garant. If services are not provided due to insolvency of Orange Apartments, please contact VZR Garant, located at Torenallee 20, 5617 BC in Eindhoven, the Netherlands, at info@vzr-garant.nl or +31 (0)85 13 07 630

Cancellation Policy Orange Apartments

If a travel contract is canceled by the traveler, in addition to any reservation fees due, the following amounts are due:

If flights are included in the trip:
a. up to and including 62 days before the day of departure: the cancellation fee of the flights + 10% of the remaining part of the travel sum;
b. from 61 days to 32 days before the day of departure: the cancellation costs of the flights + 30% of the remaining part of the travel sum;
c. from 31 days to 15 days before the day of departure: the cancellation costs of the flights + 50% of the remaining part of the travel sum;
d. from 14 days to 8 days before the day of departure: the cancellation costs of the flights + 75% of the remaining part of the travel sum;
e. from 7 days before departure: 100% of the travel sum.

If no flights are included:
a. up to and including 62 days before the day of departure: 10% of the travel sum;
b. from 61 days to 32 days before the day of departure: 30% of the travel sum;
c. from 31 days to 15 days before the day of departure: 50% of the travel sum;
d. from 14 days up to 8 days before the day of departure: 75% of the travel sum;
e. from 7 days before departure: 100% of the travel sum.

Airline tickets booked through Orange Apartments may have to be purchased directly and paid to the airline. Ticket cancellation fees vary by airline and ticket. Cancellation fees can be up to 100% of the ticket price regardless of when you cancel. If different cancellation policies apply to the airline ticket, before the ticket is finalized we will notify you.

If you have taken out cancellation insurance and the reason for cancellation is covered by the insurance, the insurance will reimburse the cancellation fees charged.

Cancellation of the travel contract by the traveler, must be done in writing or by e-mail. Cancellations outside business hours are considered to be made on the next business day.

Right of Withdrawal

Please be advised that when you book, you are entering into a final reservation. You have no right of withdrawal after you book.

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